Why Use Edmonton Travel?

As a full-service travel agency our objective is to provide accurate travel reservations at competitive prices in a timely manner. Plus, we do it all with a smile. Relationships are the backbone of our business.

Experience 
Each with an average of 19 years experience, our travel consultants continually stay abreast of the industry’s latest trends and developments. They take part in ongoing training and are avid travellers themselves. They can help advise you from a position of personal experience and through their knowledge of best industry practices. We also follow up with our clients. We want to hear how your trip went! We listen to your tips and stories as part of our job of constantly collecting information to be the most knowledgeable advisors we can be.

We also follow up with our clients. We want to hear how your trip went! We listen to your tips and stories as part of our job of constantly collecting information to be the most knowledgeable advisors we can be.  

Connections
We are connected! Edmonton Travel consistently maintains excellent working relationships with a wide variety of suppliers. Through our membership in the Ensemble Travel group, we gain the benefit of specially negotiated rates with cruise lines, tour operators, hotels and car rental companies. 

Full Service 
We are different! From your first call to our agency through to the follow-up after your trip, our consultants will ensure your travel plans are done right.  Call or visit our agency – either way you will receive the in-person service of a knowledgeable consultant. 

You can count on:

  • reliable information 
  • informed recommendations
  • accurate bookings  
  • monitored schedule changes  

And even if you have a special request we’re not quite sure about, we guarantee we will do our utmost to make it happen.

Personality
Don’t get lost in a maze of voice mail extensions or corporate departments. At Edmonton Travel, we’d like to get to know you. Once you become a client you will have a dedicated travel counsellor to contact for all your continuing travel needs. You will have a secure travel profile containing your required travel information.  And we promise not to inundate you with unnecessary travel offers.

Progress
In our rapidly changing industry Edmonton Travel continually invests in the latest technology and works hard at maintaining our connections with the most sophisticated and progressive travel networks in the world. This allows us to offer you the very best services.

Proficient
Let us cut through the red tape for you. We are an office of professionals – conscientious, efficient and well organized. And because of our very low error rate, our clients have consistently relied on us to keep their travel lives organized and hassle-free.

Trust
Our goal is to provide the right answers and tell you the truth. We have built lasting relationships with our clients by following through on their requests. We don’t like voice mail any better than you do. If we are not available to take your call, you can count on us to get right back to you! 

Owner-Operated
The owners of Edmonton Travel are fully involved with the management and development of Edmonton Travel on a daily basis. 

In fact, the Chapman family has owned Edmonton Travel since 1977 when our agency first started in HUB Mall on the University of Alberta campus. We opened a second office in 1981 in the Standard Life Centre to serve our corporate clients; in 1989 all operations were consolidated there. Today, Edmonton Travel remains the longest-standing commercial tenant of the Standard Life Centre. That means, no matter how far your travels take you, you’ll always know where to find us.