A BIT ABOUT US
Edmonton Travel is your full-service travel agency.
Edmonton Travel is full-service travel agency whose goal is to provide accurate travel reservations at competitive prices in a timely manner. Plus, we do it all with a smile! We consider our lasting client relationships the backbone of our business. Edmonton Travel’s consultants are reliable and connected. Plus our agency is well-established in Edmonton. In fact, the Chapman family has owned Edmonton Travel since 1977.
To learn more about why Edmonton Travel is Edmonton’s most trusted premier vacation provider, see our full list of reasons to use Edmonton Travel. Or, visit our staff page to get to know our experienced travel consultants. Looking for a career in travel? See what kind of experience we are on the lookout for.
“As a corporate client and personal client for over twenty years, I have always enjoyed leaving my travel plans in the hands of your team of professionals. Not only am I assured of a “no problem” travel plan, but the stress of dealing with the various travel arrangements, the uncertainties and complications of today’s travel are completely removed when dealing with you and/or one of your team. Edmonton Travel has never let me down and we are privileged to count you and your entire team as our friends. Thank you once again. Sincerely, Gerry ”
“Aloha Bob; Everything has been so lovely and the people so friendly. We are both just so grateful for your’s and Kristin’s help with all of the bookings and scheduling of this great trip. We enjoyed our night out at Mama’s and had a delicious meal with the best dessert ever.
Thank you and Edmonton Travel so very much!
See you soon!”
“Bob Chapman & the Wonderful Team at Edmonton Travel! Once again I find myself deeply indebted to you and your excellent team of travel professionals as they make arrangements for our family reunion aboard a cruise to Alaska. Our reunion will include over 36 family members, and the inherent difficulties in trying to satisfy 36 different thoughts and ideas was overcoming. Needless to say, I simply made one call to Donna Krawchuk in your office, and now everything is coming nicely together and we are now looking forward to our upcoming reunion, and most importantly, with no stress.”
“For our London to Paris and French River cruise, Bob did a great job of organizing and bringing together a diverse group. The group jelled by Day 3 and we all enjoyed everyone’s company until the end. The trip was extremely well organized and attention to detail was superb. It was a fabulous time as advertised, particularly in Paris. At the tail end of our trip in Provence, Kristin booked us a sensational & beautiful property. This was a trip of a life time, which we thoroughly enjoyed. Since going on this tour, we have recommended to our friends that they should use Edmonton Travel.”
MEET THE TEAM
Get to know us – because we want to get to know you! We build lasting, personal relationships with our clients and get to know your preferences and travel personality, so over time we’re able to recommend and counsel you on the travel options that will appeal to you specifically. Our staff members are also diverse in their travel experiences and expertise. This means we are able to cover a wide variety of different travel styles and destinations.
Donna Krawchuk
Business Travel Specialist
Phone: 780-428-8474 Ext. 27
Email: donna@edmontontravel.com
“After receiving my Travel Consultant diploma from MacEwan, and spending three years with Woodward’s Travel, I began my career with Edmonton Travel in October of 1988. I have been very fortunate to deal with many wonderful people, which has made my years in the travel business extremely rewarding. 
Kristin Simpson
Senior Travel Consultant
Phone: 780-428-8474 Ext. 25
Email: kristin@edmontontravel.com
“I started working in 2000 for Edmonton Travel after graduating from the Travel Program at Grant MacEwan. I like working with people and have an enthusiasm and passion for my job. The relationships I have created with clients over the years has been most enjoyable. Destination knowledge and an attention to detail is an area I take pride in. I know where to look to find things my clients may have missed and I have tips and tricks to make trips easier and more enjoyable.
Claire Sommerville
Senior Travel Consultant
Phone: 780-428-8474 Ext. 28
Email: claire@edmontontravel.com
“I have been working in the travel industry for over 20 years, 5 years in wholesale and over 15 years in retail travel, and have been at Edmonton Travel for the past 4 years. I have always had an interest in new places, people and experiences, and I never miss an opportunity to travel and explore the world.
Bob Chapman
President & General Manager
Phone: 780-428-8474 Ext. 23
Email: bchapman@edmontontravel.com
Phone: JOIN OUR TEAM
Looking for a rewarding career in an exciting industry?
A place where you can spend your days exploring the exciting world of travel while making your client’s travel lives easier. If you enjoy problem-solving and applying efficiency to your work, you’ll fit right in at Edmonton Travel. We look for positive, personable travel consultants who are passionate about travel and who strive to be top travel professionals.
We offer you a professional work environment, competitive remuneration, health benefits, travel benefits and training, and the freedom to develop your clientele and your area of expertise.
Interested individuals may contact Bob Chapman at 780.426.3874.
WHY CHOOSE US?
As a full-service travel agency our objective is to provide accurate travel reservations at competitive prices in a timely manner. Plus, we do it all with a smile. Relationships are the backbone of our business.
Experience
Each with an average of 19 years experience, our travel consultants continually stay abreast of the industry’s latest trends and developments. They take part in ongoing training and are avid travellers themselves. They can help advise you from a position of personal experience and through their knowledge of best industry practices. We also follow up with our clients. We want to hear how your trip went! We listen to your tips and stories as part of our job of constantly collecting information to be the most knowledgeable advisors we can be.
We also follow up with our clients. We want to hear how your trip went! We listen to your tips and stories as part of our job of constantly collecting information to be the most knowledgeable advisors we can be.
Connections
We are connected! Edmonton Travel consistently maintains excellent working relationships with a wide variety of suppliers. Through our membership in the Ensemble Travel group, we gain the benefit of specially negotiated rates with cruise lines, tour operators, hotels and car rental companies.
Full Service
We are different! From your first call to our agency through to the follow-up after your trip, our consultants will ensure your travel plans are done right. Call or visit our agency—either way you will receive the in-person service of a knowledgeable consultant.
You can count on:
- Reliable information
- Informed recommendations
- Accurate bookings
- Monitored schedule changes
And even if you have a special request we’re not quite sure about, we guarantee we will do our utmost to make it happen.
Personality
Don’t get lost in a maze of voice mail extensions or corporate departments. At Edmonton Travel, we’d like to get to know you. Once you become a client you will have a dedicated travel counsellor to contact for all your continuing travel needs. You will have a secure travel profile containing your required travel information. And we promise not to inundate you with unnecessary travel offers.
Progress
In our rapidly changing industry Edmonton Travel continually invests in the latest technology and works hard at maintaining our connections with the most sophisticated and progressive travel networks in the world. This allows us to offer you the very best services.
Proficient
Let us cut through the red tape for you. We are an office of professionals—conscientious, efficient and well organized. And because of our very low error rate, our clients have consistently relied on us to keep their travel lives organized and hassle-free.
Trust
Our goal is to provide the right answers and tell you the truth. We have built lasting relationships with our clients by following through on their requests. We don’t like voice mail any better than you do. If we are not available to take your call, you can count on us to get right back to you!
Owner-Operated
The owners of Edmonton Travel are fully involved with the management and development of Edmonton Travel on a daily basis.
In fact, the Chapman family has owned Edmonton Travel since 1977 when our agency first started in HUB Mall on the University of Alberta campus. We opened a second office in 1981 in the Standard Life Centre to serve our corporate clients; in 1989 all operations were consolidated there. Today, Edmonton Travel remains the longest-standing commercial tenant of the Standard Life Centre. That means, no matter how far your travels take you, you’ll always know where to find us.